Frequently Asked Questions
What is the UK Pool Club?
UK Pool Club is a platform for pool players of all levels. You can find, join, or create competitive pool events nearby, track your stats, and earn an official UKPC ELO ranking as you play.
How do I join a tournament or league?
Register for a free account, browse available events, and click ‘Join Event’ on the ones you want to join. You’ll get reminders, match info, and everything you need in your profile.
How do I create a new event?
To host an event first you must sign up to a pro membership. In the 'Events' section Click the + button, Choose the format (tournament, league, singles match, or killer), set the rules and date, and invite players to register.
What is the ELO ranking and how does it work?
Your ELO rating reflects your performance and adjusts as you win or lose matches against other members. The more you play, the more accurate your ranking becomes!

Some events are restricted by ELO rating, meaning only players within a certain rating range can enter. This ensures you’ll be competing against others of a similar skill level. The rating requirements for each event are shown on the event details page.
Can I see my stats and match history?
Yes! Your profile shows your match results, win/loss record, ELO history, and league/tournament finishes. Compare your progress over time or with friends.
How do leagues and tournaments work?
Tournaments are knockout format. Leagues are round-robin, where everyone plays everyone else. The creator of the event can customise the settings. Points, match results, and standings are updated live on the app.
Can I challenge friends to a match?
Absolutely. Add friends from their profile or via search, then issue a match challenge directly. Results count towards your stats and ELO.
How do I find my local venues?
You can filter events by venue, region, or rule set. All supported venues are shown with maps and details during event selection. If your local venue is not currently listed, choose a temporary alternative, let us know your venue details, we'll add it on and you can update later.
Is there a cost to join or create events?
There will be a mixture of free events and paid events, there is also exclusive free events for Plus and Pro members.
How do I report a result?
Once your match is played, the winner (or either player) can submit the result on the match page. If there is a mistake send us an email via the Contact form
What pool rules do you use?
Events can be played under different rulesets (World Rules, International, EPA, Blackball, etc). Please ensure you are familiar with the ruleset before playing.
What happens to my entry fee when I register for an event?
Your entry fee (plus our small platform handling fee) is securely held by UK Pool Club until the event has finished. This means your money is protected in case an event is cancelled, postponed, or does not go ahead as planned. If an event is cancelled, your entry fee will be refunded automatically. Please note, you will not receive a refund if you unjoin an event.
When and how are payouts made to hosts and winners?
Once the event has finished and all results are confirmed, UK Pool Club releases the prize pool (minus the platform fee) to the event host. The host is then responsible for paying out any prizes or winnings to players according to the event’s published rules. If you have any questions or concerns about payouts, our support team is always happy to help.
Can the host access entry fees before the event?
No, entry fees are only paid out to the host after the event is completed and results are confirmed. This policy protects all players and ensures every event is run fairly.
Can I get help if I’m stuck?
Of course! Use the Contact form if you need help with anything.